Information about the shipment.
Enter the Pro Number of the shipment.
Click Begin Filing.
Select a Claim Type to describe the claim.
Select the Freight Type.
Select the Freight Condition.
Information for the person responsible for this claim.
If claimant location is stored, click Choose from Locations to find the appropriate location in the pop-up modal.
If claimant location is not stored, enter information manually.
Information for where shipment originated.
Information for where shipment was delivered.
Information about the freight on the shipment.
Enter a description of the freight.
Enter the quantity.
Select the NMFC freight class.
Enter the cost of the freight.
To add another item, click Add Another Item.
At least one supporting document must be included to submit a claim.
To add a supporting document, click Choose File and navigate to the saved file.
To add an additional file, click Add Another File.
File a Claim
Click File Claim to begin the claims process.