Are you trying to access the Rate Quote API and receive this error or a similar message? 

 
Error message
: There are missing or invalid credentials to access the Rate Quote API. Please email api@arcb.com if assistance is needed.

Error code: 93

This error will display if: 

  • No API ID was submitted in the request 
  • The API ID submitted does not match an existing profile 
  • The API ID does match an existing profile but that profile hasn’t requested API access 

To access the Rate Quote API, visit https://arcb.com/tools/api/rate-quote and fill in the required fields. 

If you can’t find your API ID, locate it here: https://arcb.com/api

What if I can’t locate my API ID? 

If you can’t access your API ID, you may need to complete the API Registration Process. Click here for more information and steps to complete API registration. If you continue to receive an error message, please contact api@arcb.com.  

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