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Invoice Review

Review invoices for shipments and request adjustments for invoices you believe are incorrect.

Stephen avatar
Written by Stephen
Updated over 6 years ago

View an Invoice

  1. Enter the shipment reference number.

  2. To view invoice, click the search icon.

  3. To rotate, zoom, download or print the invoice, use the buttons to the right of the invoice or hover your cursor over the invoice and these options will appear. 

Submit an Invoice Review

Request adjustments for invoices you believe are incorrect. 

  1. Begin the review process by clicking Submit an Invoice Review at the bottom of the page, below the invoice review window.

  2. Enter all required information, including requester name, email and phone.

  3. Specify what you believe the charges should be and an explanation for the desired changes.

  4. To submit invoice for review, click Submit. 

Click here to see the Invoice Review tool.

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