Information about the shipment.
- Enter the Pro Number of the shipment.
- Click Begin Filing.
- Select a Claim Type to describe the claim.
- Select the Freight Type.
- Select the Freight Condition.
Information for the person responsible for this claim.
- If claimant location is stored, click Choose from Locations to find the appropriate location in the pop-up modal.
- If claimant location is not stored, enter information manually.
Information for where shipment originated.
Information for where shipment was delivered.
Information about the freight on the shipment.
- Enter a description of the freight.
- Enter the quantity.
- Select the NMFC freight class.
- Enter the cost of the freight.
- To add another item, click Add Another Item.
At least one supporting document must be included to submit a claim.
- To add a supporting document, click Choose File and navigate to the saved file.
- To add an additional file, click Add Another File.
File a Claim
Click File Claim to begin the claims process.