Skip to main content
All CollectionsSchedule & ManagePickup Request
Request a LTL Pickup with the Single Pickup Form
Request a LTL Pickup with the Single Pickup Form

Use the single pickup LTL pickup request form to enter information and request a pickup for your shipment.

Devin avatar
Written by Devin
Updated over 6 years ago

ArcBest® provides a convenient way to schedule a freight pickup online. Enter the specifics of your shipment, including shipper and consignee details, origin and destination addresses, when the freight will be ready for pickup, commodities information, special instructions and additional services the shipment requires.

Click here to access the single pickup form.

Requester Affiliation 

Information for the person responsible for this shipment. Click Show Optional Fields to enter additional information. To add or change auto-fill information, update your preferences in My Profile.

Select your affiliation(s) with the shipment

  1. If sending freight, select Shipper.

  2. If receiving freight, select Consignee.

  3. If otherwise associated with shipment, select Third Party.

Select your payment terms

  1. If the shipper is responsible for freight charges, select Prepaid.

  2. If the consignee is responsible for freight charges, select Collect.

  3. Select your pickup date. The date selected is for BOL information only and does not submit a Pickup Request.

Enter additional contact information for the person responsible for this shipment.

Origin

Address and contact information for where shipment will originate. If Shipper was selected in Requester Information this section will automatically be completed with appropriate profile information.

  1. If sending to a stored contact/location click Choose from Contacts/Locations to find the appropriate contact/location in the pop-up modal.

  2. If sending to a new or unknown contact/location enter at least Country and Zip Code of origin.

  3. To call to arrange pickup, use the select box.

Destination

Address and contact information for where the shipment will be delivered. If Receiver was selected in Requester Information this section will automatically be completed with appropriate profile information.

  1. If sending to a stored contact/location click Choose from Contacts/Locations to find the appropriate contact/location in the pop-up modal.

  2. If sending to a new or unknown contact/location enter at least Country and Zip Code of destination.

Third Party

Address and contact information for another party associated with the shipment outside of shipper or consignee. If Third Party was selected in Requester information this section will automatically be completed with appropriate profile information.

  1. If third party is a stored contact/location click Choose from Contacts/Locations to find the appropriate contact/location in the pop-up modal.

  2. If third party is a new or unknown contact/location enter at least Country and Zip Code of origin.

Pickup Information

  1. Select your pickup date and the time the shipment will be available for pickup. 

  2. Select the time the business will open and the time the business will close. 

  3. Enter reference numbers or special instructions associated with your shipment. 

Commodities

Describe the content, quantity, and dimensions of your shipment. 

  1. If shipping a stored or known commodity, select Choose from Commodities.

  2. If shipping a new or unknown commodity, enter commodity information manually.

  3. Select a Handling Type to identify how shipment is packaged.

  4. Enter number and weight of handling units.

  5. Additional dimensions can be added by clicking Add More Dimensions.

  6. Enter NMFC Item. To lookup an NMFC Item, click magnifying glass or Lookup Item #.

  7. Select a Package Type to identify how commodity is packaged.

  8. Enter quantity of packages.

  9. Enter Cube of commodity. To calculate cube, click Cube to open Cube and Density Calculator.

  10. If shipment is hazardous, select Hazardous.

  11. Enter a description of the commodity.

  12. To add an additional commodity to the handling unit, click Add Another Commodity.

Reference Numbers

Enter reference numbers associated with your shipment. 

Additional Service Options

Select any service option that your shipment requires for proper handling. 

Send Copy/Confirmation To

Ability to select recipients and email a copy of the pickup request or pickup confirmation to selected recipients. 

Request Pickup

Click Request Pickup to submit the pickup request.

Did this answer your question?